GRIEVANCE REDRESSAL CELL​

Title of the document Click to register complaint online

As suggested by University Grants Commission, New Delhi, HM College has established an Grievance Redressal Cell, to provide a mechanism for redressal of students’ grievances and ensure the transparency in admission, and prevention of unfair practices, etc. The function of the cell is to look into the complaints lodged by any student, and judge its merit. The Grievance cell is also empowered to look into matters of harassment. Anyone with a genuine grievance may approach the department members in person, or in consultation with the officer in-charge Grievance Redressal Cell. In case the person is unwilling to appear in self, grievances may be dropped in writing at the letterbox/ suggestion box of the Grievance Cell at Administrative Block. Grievances may also be sent through e-mail to the officer in-charge of Student’s Grievance Cell.

Objective


The objective of the Grievance Cell is to develop a responsive and accountable attitude among all the stakeholders in order to maintain a harmonious educational atmosphere in the institute.
A Grievance Cell should be constituted for the redressal of the problems reported by the Students of the College with the following objectives:

    • Upholding the dignity of the College by ensuring strife free atmosphere in the College through promoting cordial Student-Student relationship and Student-teacher relationship etc.
    • Encouraging the Students to express their grievances / problems freely and frankly, without any fear of being victimized.
    • Suggestion / complaint Box is installed in front of the Administrative Block in which the Students, who want to remain anonymous, put in writing their grievances and their suggestions for improving the  Academics / Administration in the College.
    •  Advising Students of the College to respect the right and dignity of one another and show utmost restraint and patience whenever any occasion of rift arises.
    • Advising all the Students to refrain from inciting Students against other Students, teachers and College administration.
    • Advising all staffs to be affectionate to the Students and not behave in a vindictive manner towards any of them for any reason.
    • Ragging in any form is strictly prohibited in and outside the institution. Any violation of ragging and disciplinary rules should be urgently brought to the notice of the Principal

Scope :

The cell will deal with Grievances received in writing from the students about any of the following matters:-

    •  Academic Matters: Related to Assignment,Lecturing,Problem Solving,Motivating,Facilitating
      ,Leadership,Career Development…
    • Non-Academic Matters: Matters like transportation,Hostel,Sports,libarary….
    • Other Matters: Realted to discrimination based on Ragging,sexual harrsaeement,demotivation, racila/religious,partiality….

Procedure for lodging complaint :
  • The students may feel free to put up a grievance in writing/or in the format available in the admin dept. and drop it in boxes.
  • Also students can put up a Grievance through online mode via link   Click to register 
  • The Grievance Cell will act upon those cases which have been forwarded along with the necessary documents.
  • The Grievance Cell will assure that the grievance has been properly solved in a stipulated time limit provided by the cell.
  • Students can register their compliance through this E-Mail : principalhmcollege@gmail.com

Grievance Appeal and Redressal Committee Members

  • Sl No.

    Name

    Role

    1.

    		PrincipalConvener

    2.

    		Vice PrincipalMember

    3.

    		Staff SecretaryMember

    4.

    		All HoDsMember